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Author Topic: Error 500 - Mail & Backup  (Read 649 times)

Offline RCodiaDavid

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Error 500 - Mail & Backup
« on: March 31, 2022, 10:30:51 AM »
Hi,

I'm a bit confused,

I'm getting a 500 error when trying to back up, the log just says error 0
Step 1 - failed. (Connection error occurred. HTTP-status:500)
Step 2 - failed. (Connection error occurred. HTTP-status:500)
Step 3 - failed. (Connection error occurred. HTTP-status:500)


Also when trying to send mails to customers I get the same
Task Failed
0 messages have been sent.
Step 1 - failed. (Connection error occurred. HTTP-status:500)

Offline dvagner

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Re: Error 500 - Mail & Backup
« Reply #1 on: April 01, 2022, 01:37:48 AM »
You need to check abantecart error log & server error log

Offline RCodiaDavid

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Re: Error 500 - Mail & Backup
« Reply #2 on: April 01, 2022, 04:20:39 AM »
This is what I keep getting in the Abantecart error log:

2022-03-31 14:08:52 - Error: (0)
2022-03-31 14:08:52 - Error: (0)
2022-03-31 14:08:52 - Error: (0)
2022-03-31 16:56:47 - Error: (0)
2022-03-31 16:56:47 - Error: (0)
2022-03-31 16:56:47 - Error: (0)


Offline dvagner

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Re: Error 500 - Mail & Backup
« Reply #3 on: April 01, 2022, 04:22:25 AM »
what is your server configuration? php version? php libraries list?

Offline RCodiaDavid

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Re: Error 500 - Mail & Backup
« Reply #4 on: April 01, 2022, 04:54:56 AM »
Hi,

I seem to have fixed it now. It appears that task.php was set to writable and was being blocked by suexec.

I set it to 644 and it now all works.

Many thanks for your replies.

Kind regards

David

Offline Basara

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Re: Error 500 - Mail & Backup
« Reply #5 on: April 04, 2022, 06:01:41 AM »
Thank you for posting a solution.

 

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