Author Topic: help. Coupon is either invalid, expired or reached it's usage limit!  (Read 237 times)

Offline kasynhk

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The system version is 1.2.12. Coupon has been set before and it can work normally.
Yesterday, a new coupon was set up, and customers reported that the discount code was invalid. After self-testing, this is indeed the case.
I tried to modify the Per Coupon, Total Amount, and login status, etc., and every test showed the same error.
I can't check the source of the problem now, help me! Thank you!

Offline Basara

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Re: help. Coupon is either invalid, expired or reached it's usage limit!
« Reply #1 on: August 25, 2020, 01:04:46 AM »
Hello.

Please set a higher limit per coupon and try and make sure the status of coupon is On

Offline kasynhk

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Re: help. Coupon is either invalid, expired or reached it's usage limit!
« Reply #2 on: August 25, 2020, 03:35:05 AM »
Thank you for your guidance, I did the following.
Coupon on shopping cart page: on
per coupon is set to 1000
But after the test, the shopping cart page still shows Error: Coupon is either invalid, expired or reached it's usage limit!


Hello.

Please set a higher limit per coupon and try and make sure the status of coupon is On

Offline Basara

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Re: help. Coupon is either invalid, expired or reached it's usage limit!
« Reply #3 on: August 25, 2020, 09:02:24 AM »
Did you try it with different logged in customers?
Try to disable coupon and create new

 

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