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Messages - MessEleven

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1
Support / Re: Edit Order Detail
« on: May 26, 2020, 08:36:32 AM »
I just cleared it, and it still doesn't appear.

2
Support / Re: Edit Order Detail
« on: May 25, 2020, 12:49:49 PM »
I was under the impression this would be fixed in the latest upgrade. I have upgraded to 1.2.16 and received an order today requiring this feature, so we can fully see the client's instructions. It's still not fixed. Thankfully the instructions show on the confirmation email, but should also appear on the order page.

3
Built-in Features / Re: Optional Images No Longer Working
« on: April 16, 2020, 11:28:53 PM »
From llegrand in a p.m.: "I see you have a new post again just now -  have you you updated your template to match the cart version of 1.2.15?  You might need to contact the developer of the template you are using.  It may be a display issue within the template."

That was the EXACT issue! I updated the FOXY template, and abracadabra the optional images now show perfectly! THANK YOU to you and to all for lending a hand! You guys are great!

4
Built-in Features / Re: Optional Images No Longer Working
« on: April 16, 2020, 01:14:43 PM »
Yes. I have hundreds of pages with such options that have been working just fine until recently.

5
Built-in Features / Re: Optional Images No Longer Working
« on: April 16, 2020, 12:37:35 AM »
No, no further warnings, and nothing about permissions in the Error Log. But the optional images still aren't appearing, after changing the permissions to 777.

6
Built-in Features / Re: Optional Images No Longer Working
« on: April 14, 2020, 01:09:50 PM »
I don't think it's a problem with the images, but rather the option itself. I took one product with three options (and corresponding images,) and deleted the original images, replacing each. No change. The product page shows the three available options, but not the correct images.

Could this be a problem with the database? Not sure what to look for.

7
Built-in Features / Optional Images No Longer Working
« on: April 13, 2020, 07:29:27 PM »
Most of my products have options related to color or size. The images no longer appear on my product pages when an option is selected. Then today I got the following error message:

Incorrect image files permissions
Message status: warning
Date: 04/13/2020 05:50:46 PM
Number of repetitions: 0
Following files do not have write permissions. AbanteCart thumbnail images will not function properly.
/home/grtrophy/public_html/image/thumbnails/18/8d
/home/grtrophy/public_html/image/thumbnails/18/8d/cry69_jpg-100561-380x380.jpg
/home/grtrophy/public_html/image/thumbnails/18/8d/CRY1545_COMPLETE_jpg-100573-57x57.jpg
/home/grtrophy/public_html/image/thumbnails/18/8d/cry246_jpg-100568-50x50.jpg
/home/grtrophy/public_html/image/thumbnails/18/8d/CRY3614L_jpg-100572-200x200.jpg

plus 100's more.

I've tried to correct this by changing Image folders and sub-directories to 777, but no luck. Any help would be greatly appreciated!

8
Support / Re: Edit Order Detail
« on: June 26, 2019, 10:38:56 AM »
Terrific, Basara. I'll keep checking back. Thanks very much.

9
Support / Re: Edit Order Detail
« on: June 25, 2019, 11:51:31 AM »
Attached is the missing button location.


10
Support / Re: Edit Order Detail
« on: June 25, 2019, 09:55:24 AM »
What way you add textarea? Via product options or some extension like Order attributes?
Via Product Options.

11
Support / Re: Edit Order Detail
« on: June 25, 2019, 09:21:14 AM »
However, it no longer shows

Hello. So it was shown before? What did you change (core upgrade, extension installation/update, custom mods)?
Yes, it seems to have disappeared after the latest upgrade to 1.2.15. No other upgrades nor new extensions.

However, we also upgraded php to 7.2.

12
Support / Edit Order Detail
« on: June 24, 2019, 11:55:55 AM »
We use a text box (textarea) for clients to include engraving instructions. That information is included in the confirmation email sent to customer and to us. However, it no longer shows completely in the Order Details page. Specifically, there is no longer an "Edit" button for a popup in the Edit Order Details area. How do I fix this so we can grab their instructions directly without relying on the email?

13
Support / Re: Upgrade PHP
« on: June 12, 2019, 09:14:04 AM »
Thank you very much, llegrand!

14
Upgrade / Re: Upgraded from 1.2.13 to 1.2.14 with errors
« on: June 12, 2019, 09:12:59 AM »
Looking for an upgrade help https://www.fiverr.com/nattoben/upgrade-abantecart-and-help-resolve-upgrade-issues

We just took this route, and it was a lifesaver! NATTOBEN restored an otherwise dead site, updated it to 1.2.15 and brought it back to life within 24 hours. Thank you so much for the lead!

15
Support / Re: Upgrade PHP
« on: June 10, 2019, 05:09:06 PM »
I absolutely despise upgrading once I finally have a stable version of AbanteCart - and we do now. The upgrades are usually nothing but trouble. But if we have to, I guess we don't have much of a choice.

Thanks for the input.

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