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How-to questions / About digital download
« on: September 17, 2018, 11:00:13 AM »
Hi guys, I have a question concerning digital downloads...

I was able to do all required things and it works.. so far so good  :)

Now, here is the issue:

Under "digital" product > files , if you click on the edit icon, you are presented with various options (obviously).

Under "Maximum downloads" it practically tells you that "Count of downloads allowed for customer"...

From what I was able to deduct that means:

If I leave this field blank, although the customer did pay for the product only once, he is able to download it as many times as he wants.

If I set this number to 3, it means that although the customer paid for only one product he is able to download it for 3 times.

If I set this number to 1, the customer pays for one digital item and is able to download it only one time ... BUT... if the customer buys the same product again, an error occurs which does not allow him to re-download the digital item again (and if I am not mistaken, the customer did pay for it).
The only way to bypass this, is if the administrator manually allows for a new download.

Am I missing something here?
If not, how can this issue be resolved?

I thank you in advanced for all insights and guidance  :)


Template Support / working parallel on a new template
« on: September 12, 2018, 04:05:28 PM »
Hi guys,

since it has been so long since the last time I did it I would like to ask a question.

I am running an online store and currently I have a theme installed.

I am intending to install a new theme.

The issue is that the store is online, aka public, so my question is the flowing:

Can I work on the new theme in the "background", doing all necessary changes - like photos, css etc. - and once the changes have been completed to switch it to the official public one?

If yes, how can I do it?

I thank you in advance for every insides and advice.  :)

Security / Hacking?
« on: April 29, 2018, 07:36:02 PM »
Hi guys,

I have a question:

I have observed specific IP addresses visiting my eshop; some of them are trying out some weird Url Accesses... so far they got nothing out of it.

In the attached pic I am including the specific IPs.

Does any of you guys have constant visits from these (proxy???) addresses?

Security / Hacking attempt?
« on: April 21, 2018, 01:51:02 PM »
Hi Guys I have a question:

While looking at reports > customers > online and looking at the Url Accessed I see the following:

Code: [Select]

Is it me or is this a hacking attempt?
If so, is there reason for concern?

How-to questions / About weight being displayed worng
« on: March 08, 2018, 03:00:48 AM »
Hi guys  :)

I have an issue here with some of my products' display during checkout.

So let us assume the following:

Product A: weight is displayed correctly during checkout

Product B: weight is NOT displayed correctly during checkout

Keep in mind that I use the weight-based shipping option.


What happens is that during checkout:

Product's A weight is displayed correctly (i.e. 1 kgr shows as 1kgr) and hence shipping costs are calculated OK.

Product's B weight is displayed twice as much as the actual weight: for example, 1kgr ----> becomes 2 kgr ?!

Going through the documentation, I observed that if in the product options you do add weight this will be added and calculated during the checkout of the product.

And indeed Product A did not have that label in the product options... so I went ahead and deleted the weight label of Product B.

In other words, the product options of Product B and Product A are the same.

Nevertheless, the problem still persists... Any ideas guys why?  :-\

How-to questions / about paypal
« on: March 07, 2018, 12:55:23 AM »
Hi guys I have a couple of questions:

after reading through this post,5948.msg25545.html#msg25545

I amcurrently running  v1.0.2 PayPal standart how can I upgrade to  v1.2.11 PayPal standart or the AbanteCart new version 1.2.12 that I read about here: ?

The reason I am asking is because when I try to log into paypal, through abantecart, login fails. Also the credentials (aka email address in the paypal extemsion is correct).

Any advice guys?

Additional Note/Update:

When I switch the "Sandbox (Test) Mode" from yes -> to NO... the process works!

Now, here are 2 additional questions:

Is it safe?

And why would I need the "Sandbox (Test) Mode"?

AbanteCart v2.0 / About redirections
« on: February 21, 2018, 02:23:41 PM »
Hi guys, here is another suggestion that I personally did experience and could be very useful to Abantecart's upgrade.

Here is my personal experience:

Since we are creating an online store we want all our customers to visit our store in the https form (for security reasons plus for the fact that when our customers see the green "lock" they feel more secure).
Another reason why I wanted to do this, was because I am using a third-party template so I had css conflicts with the https and http urls. In my case the https was showing everything OK but not the http url. So yes, I wanted everyone to be send to the https url.

Frankly speaking I did not know how to do it and thanks to a member in here (thank you sam  :) ) I was finally able to do it!

However, I came across some serious issues afterwards:

1. One issue was that because the admin panel sends you to an http address (at least that is my case) I got locked out of it.
2. Second issue: Even if your https-address  store appears to be working correctly, when a customer tries to log in (due to another http case) you get hit with a critical error.

Consequently, and because I was unable to resolve all this stuff by myself, I did contact the guys of my hosting provider who thankfully did resolve the entire thing for me.

Bottom line is this: I do not know how much programming it may require, but just keep in mind the conflicts that may occur between https and http urls and regarding the marketplace... that the extensions are able to work in these (or both) urls... you do not want developers to get smashed for something like this.

Just throwing some ideas, with friendly regards  :)

Support / quick question about https and http
« on: February 18, 2018, 02:13:03 PM »
Hi guys, I have a quick question...

When I go to the store through https the css works fine.

When I go to the store through http the css has some flaws (i.e. some icons on it do not appear).

Obviously, once I go online I will directly link the store to the https... but is this something normal?

PS: I am using a third party theme extension...

Just wondering...

AbanteCart v2.0 / Supplier Extension
« on: February 18, 2018, 02:08:44 PM »
Just throwing an idea here...

I did open a topic here:

Code: [Select]

and after a discussion I had with llegrand

it became obvious that abantecart does lack that option...

So it would be great if you guys could come up with such an option (if possible of course) if we could bundle the products to the specific suppliers and to be able to send/ship them accordingly; which also would allow for more accurate shipping. (see attached pic)

Just as an idea.

PS: I did contact the guy of the supplier extension

Code: [Select]

if he/she intends to upgrade it for the current AbanteCart version but so far nothing... so far my shipping costs cannot be accurately calculated or I will have to "push" the cost to the customer... which would suck  :-[

Support / Question about setting up 2 merchants
« on: February 15, 2018, 04:10:26 PM »
Hi guys (this is the second topic that I have open)... unfortunately...

In this case I am asking more about a drop of wisdom rather than a programming problem...

Let us assume that I have the following case:

Merchant 1, has 2 products:
Product A
Product B

Merchant 2, has 1 product:
Product C

And let us assume that the two merchants are located in 2 different cities.

Now, a customer decides to buy Product A, B and C...
Which means that 2 different parcels will be shipped to the customer...
One from merchant A and one from merchant B...

How do I set up the shipping costs?

If I set them, ship product individually... than the customer would have to pay 3 shipping rates...
I believe that Flat shipping rate, will not work in this case either...

I mean how do I combine the shipping rates in this case?
Is there a way to group items A and B or something?

I have no idea how to do that, so any insights are more than welcomed...

Support / About fallback static banner
« on: February 14, 2018, 04:03:09 PM »
Hi guys  :)

I have the following question:

Whatever I do the fallback static banner does not work properly (as it is doing in the demo of abantecart).

Please note that I did change the banner with one of my own... but I did follow all instructions (image size is 940X351 px).

Also, I already have read through all documentation about it...

Any ideas something like that can be fixed?

I thank you in advance

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