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Author Topic: Images not loading at random, plus SSL issues  (Read 2340 times)

Offline MHaz

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Images not loading at random, plus SSL issues
« on: August 02, 2023, 12:22:33 PM »
Hello everyone,

I recently installed Abantecart for my friend's part-time hobby-related business, and we are having all sorts of weird issues with images and SSL errors.

The site is fightertowndecals.com

Issues: some customers are having no problems whatsoever, while others can't load images or the cart software won't properly load (can't add to cart, SSL errors when clicking on individual product links, etc.). When I try to troubleshoot, I have zero issues on my computer (macOS, Big Sur) using Firefox or Safari, but Chrome won't load images. My friend can't load images on his iMac running the same software and versions, no matter which browser he uses. Other customers are reporting the same problems, while some are able to load the site and shop successfully. One helpful customer told me he's seeing "ERR_CERT_COMMON_NAME_INVALID" errors, but neglected to tell me his browser and platform.

I'm completely flummoxed.

Thanks in advance!

Offline Basara

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Re: Images not loading at random, plus SSL issues
« Reply #1 on: August 03, 2023, 05:20:28 AM »
Hello.
Please make sure your store url is correct and the same for both HTTPS
Setup a redirect for example if your store url like https://store.com make sure to add a redirect rule in htaccess to
1. redirect www.store.com to store.com
2. redirect http://store.com to https://store.com
and recommended to update to latest AbanteCart version

 

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