Migration Tool from Zencart times out on products and categories

[iaweb]

I installed Abantecart and would like to migrate from Zencart 1.5.7, which partially works with the Migration Tool.

I can migrate the Customer (8014) and they get nicely imported, but when I choose the Select Data to migrate (Products 812, Categories 39, brands 0) it shows that, so I know it found them on the server... all I get is a timeout message after a while...

I tested it with customers and fata to migrate checked, with only data to migrate checked and with and without delete existing data... but just for the products and categories it ties out...

I checked after the time out the error log and NO log entries, even error looging is enabled..

Checked before the forum and saw some mentions on mysql timeout and even put them on huge numbers, but still no change..

Any help would be appreciated.

Thanks

[Basara]

Hello.
When you adjust the PHP and MySQL timeouts, it's generally recommended to restart your server. However, your hosting provider might not permit this. Alternatively, you can import your products using the CSV import method https://abantecart.atlassian.net/wiki/spaces/AD/pages/16777227/Import+Wizard

[iaweb]

Thank you for the reply and I actually did restart the server and checked that the new settings are active and they were... what suprises me is that there is no error message at all in the log, only the old errors for the session path, which are fixed already...😕

I will have a look at the import wizard as well.

Thanks

[Basara]

Apart from the PHP timeout, it's also important to check the MySQL connection timeout settings. Sometimes, the MySQL timeout can cause issues without generating clear error messages in the logs.

[iaweb]

Yeah, thought about that as well and set them very high, but unfortunately with the same result.