PayPal Test Mode Transaction History Shows 0 Amount

[Ali Arslan]

Hope you're doing well,

I'm encountering a issues:

I'm using PayPal in Test Mode, and when I place an order, it shows as successful. I can see the invoice in the order history, but in the Transaction History, the amount is always shown as 0. I'm not sure why this is happening. Could someone please help me with this as well?

Thank you in advance for your support!

[Basara]

Hello.
The "Transactions" section under the customer is not for gateway payments like PayPal. It is only for movements on the customer balance (store credit) – for example, when you manually add credit, refund to customer balance, or when the balance is used to pay for an order.

[Ali Arslan]

Thank you for your support.