Author Topic: cannot connect to the extention store  (Read 4274 times)

Offline Craig

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cannot connect to the extention store
« on: June 16, 2012, 11:03:00 PM »
hi, have just set up abantecart but when I try to connect to the extention store through admin I get this message "Error: Failed to connect to 69.41.188.23: Permission denied"  any suggestions for this newbie non techno user. Thanks

Offline abolabo

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Re: cannot connect to the extention store
« Reply #1 on: June 17, 2012, 03:41:51 PM »
hello
Where is your abantecart installed?
 i mean desktop or server?
Did you check firewall settings?
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Offline Craig

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Re: cannot connect to the extention store
« Reply #2 on: June 18, 2012, 04:25:44 AM »
hi abolabo, thanks, my host server was stopping access so I've added your ip address to allow access...all is good. Cheers

Offline abantecart

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Re: cannot connect to the extention store
« Reply #3 on: June 18, 2012, 08:18:35 AM »
Do you mind telling us what hosting company do you use? Others might have similar connection issue.

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Offline Craig

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Re: cannot connect to the extention store
« Reply #4 on: June 20, 2012, 04:57:53 AM »
Hi, I'm in New Zealand but I host with galaxygig.com, Cheers

 

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