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Author Topic: Login Impossible  (Read 6821 times)

Offline theriot3

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Login Impossible
« on: January 03, 2015, 04:16:41 PM »
Hello Admin,

I have tried everything short of jumping out of my skin to attempt a successful Markketplace login.  Validation/resets of email, login and password credentials.  Never I have I been so stumped.  Trying to give you folks some money for an extension I need.

Please assist.

Thanks in advance,
Greg St. Regis

p.s. And the main "Contact Us" support page keeps telling me this: "Enquiry must be between 10 and 3000 characters!"  Size doesn't seem to matter, no matter how many characters I enter.  Maddening.  Truly.

Offline abantecart

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Re: Login Impossible
« Reply #1 on: January 04, 2015, 02:02:16 PM »
Markketplace sends an email to confirm and activate account. It is important that you get this email and click the link provided in the email.

If you do not get email in few minutes after registration, it could be 2 primary reasons.

1. You provided incorrect email at registration.
Register again with correct email

2. Email we sent to you got to your spam filter.
Check your emails in junk or spam section

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