Do you like AbanteCart? Please rate AbanteCart or share your experience with other eCommerce entrepreneurs. Go to Softaculous rating page to add your rating or write a review

When a order is placed or product is purchased no email notification

Started by sheriff, January 17, 2015, 04:18:28 AM

Previous topic - Next topic

sheriff

Hello,

Im using 2checkout as my payment gateway.

1. i don't receive email from my website when a order is placed / purchased.
2. customer also not receiving any emails from my website.

please dont send email manual links i have read that more than 1000000000000 times.... so frustrated to get this email thing work.
please provide clear answers,

Thanks

Basara

Hello

Do you have any mail related errors in AbanteCart error log?
Check with your host in case they can block mail send

sheriff

as a customer when i create a new account the notification comes to the customer but not as a store owner. basically the store owner doesnt get any notifications at all through email  :(

Basara

Quote from: sheriff on January 19, 2015, 01:42:05 AM
as a customer when i create a new account the notification comes to the customer but not as a store owner. basically the store owner doesnt get any notifications at all through email  :(

Check your AbanteCart settings. To receive email notification about new order your need to turn ON Alert Mail setting in  Admin-System- Settings-Mail

The email notification for new user will work only if you have Approve New Customers setting ON



sheriff

I DID A FRESH INSTALL OF ABANTECART THROUGH CPANEL SOFTACULOUS. AND EMAIL WORKS LIKE A CHARM. STILL NO IDEA WHY THE PREVIOUS INSTALLATION DIDNT WORK.  :)

EDITED: NOTE I ONLY PURCHASED WITH COD (CASH ON DELIVERY) NOT WITH 2CHECKOUT

sheriff

OH WAIT WHEN I MAKE A PURCHASE FROM 2CHECKOUT THERE IS NO EMAIL NOTIFICATION FOR BOTH STORE OWNER AND CUSTOMER. ALSO ON THE ABANTECART ADMIN BACKEND THE ORDER STATUS IS INCOMPLETE.

SOLUTION ANYONE?

Basara

Quote from: sheriff on January 19, 2015, 08:34:17 PM
I DID A FRESH INSTALL OF ABANTECART THROUGH CPANEL SOFTACULOUS. AND EMAIL WORKS LIKE A CHARM. STILL NO IDEA WHY THE PREVIOUS INSTALLATION DIDNT WORK.  :)

Hi, sheriff
Please do not use CAPS

sheriff

sorry i use CAPS for my software and designing and it was night time and my eyes were hurting so i wanted to see the text bit bigger  :)

Forum Rules Code of conduct
AbanteCart.com 2010 -