News:

AbanteCart v1.4.2 is released.

Main Menu
support

Change Shipping cost in admin

Started by alfaromora, June 24, 2015, 03:13:05 PM

Previous topic - Next topic

alfaromora

When I change the shipping cost of the order in the admin, the amounts both subtotal and total are recalculated incorrectly


Basara

Hi.

I did not see issues in your screenshot
$29 + shipping $3 = total $32

alfaromora

Hi Basara, as u can see in the first image, the price is 29.50, not 29, when i change the shipping amount, changes to 29.

Basara

Quote from: alfaromora on June 25, 2015, 07:02:23 AM
Hi Basara, as u can see in the first image, the price is 29.50, not 29, when i change the shipping amount, changes to 29.

Thank you for your specification.
I see you edit orders very often any problems when your customers create orders?

alfaromora

Thanks for ask, its true, i am not in production stage yet, very soon, i am testing

Basara

Quote from: alfaromora on June 25, 2015, 07:17:50 AM
Thanks for ask, its true, i am not in production stage yet, very soon, i am testing

Please note order edit in Admin different from place order with Storefront and have limited functionality. Every time you edit order manual review is required.
Anyway I need more details to replicate issue because it is looks ok on my side.
Did you add this product ($29.5) manually? Did you change it's price after order placed? When "change the shipping cost" what button you click "Save" or "Save & recalculate"?....So  :) I need step by step guide

www.PiShop.co.za

I just experienced a very similar scenario:

A customer placed and order and chose store pickup (which is free = R0 ZAR) then decided that they dont want to drive through and pickup so asked for the item to be shipped,
I simply removed the collection option, added a new shipping item to the order and gave it a value or R100 ZAR, clicked save and all works well.
but, for testing sake (we upgraded from 1.1.9 to 1.2.5 this week) i clicked Save & recalculate and the shipping changed back to R0 ZAR again.

A possible bug? or is the Collection price somehow being pulled from somewhere?

Forum Rules Code of conduct
AbanteCart.com 2010 -