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session save path is not writable for version 1.2.5

Started by emanuelben616, November 30, 2015, 11:03:35 AM

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emanuelben616

Hi All
      So i keep getting this message  session save path is not writable error I wanted to know what do i do to fix it. I have the newest version of AbanteCart Cart 1.2.5.
Thank you!

emanuelben616

So on order details under sales in order when i click on that it goes to the home page of my website. I guess thats one of the reason it says "incorrect config.php file permissions" or session save path is not writable.

Basara

Quote from: emanuelben616 on November 30, 2015, 11:03:35 AM
Hi All
      So i keep getting this message  session save path is not writable error I wanted to know what do i do to fix it. I have the newest version of AbanteCart Cart 1.2.5.
Thank you!

Hello. Try this solution http://forum.abantecart.com/index.php/topic,4222.msg18433.html#msg18433
Or contact with your hosting support they know how to fix this on server side.

moebius

Quote from: Basara on December 01, 2015, 04:17:54 AM
Quote from: emanuelben616 on November 30, 2015, 11:03:35 AM
Hi All
      So i keep getting this message  session save path is not writable error I wanted to know what do i do to fix it. I have the newest version of AbanteCart Cart 1.2.5.
Thank you!

Hello. Try this solution http://forum.abantecart.com/index.php/topic,4222.msg18433.html#msg18433
Or contact with your hosting support they know how to fix this on server side.

Reached out to my host provider already: Per their determination, it's a script issue:
"I am sorry to hear about the problems you've experienced with your website! It looks like your script is mistakenly reporting that the /tmp directory is not writeable, but I have confirmed that it is writeable to your user. Unfortunately, this does appear to be a bug in the script rather than any issues on our servers, so I would suggest that you contact the authors of the script or your developer regarding this."

I  looked at the other discussion, seems to all come back to this.

Basara

Hello.
Thank you for your reply. Can you please post full error text you get in log? Also we want to know session.save_path value inside of your phpinfo output (click button "phpinfo" on system->settings->system page) and post it here.

emanuelben616

warning: AbanteCart core v.1.2 mysql_connect(): Access denied for user 'ab13525_nickname'@'localhost' (using password: YES) in <b>/home4/ab13525/public_htmlcore/database/mysql.php</b> on line <b>46</b>
App Error: AbanteCart core v.1.2.5 Your server is unable to create a session necessary for AbanteCart functionality. Check logs for exact error details and contact your hosting support administrator to resolve this error. in /home4/ab13525/public_html/core/helper/system_check.php on line 429

Is this what your looking for: Resource Library Upload Max File Size, kB 1600 This value can not exceed your php.ini setting (<= 8M)

Basara

Quote from: emanuelben616 on December 02, 2015, 03:23:20 PM
App Error: AbanteCart core v.1.2.5 Your server is unable to create a session necessary for AbanteCart functionality. Check logs for exact error details and contact your hosting support administrator to resolve this error. in /home4/ab13525/public_html/core/helper/system_check.php on line 429

Hello. Looks like this problem covered in this topic http://forum.abantecart.com/index.php/topic,4242.msg18573.html#msg18573

emanuelben616

Hi thank you
So i have changed the permission.
2 things i don't understand 1)what do you mean by the 444?
2) I don't know where (click button "phpinfo" on system->settings->system page) is. Can you help me locate it?

yonghan

Hi,
1. You need change the file permission by login into your cpanel in order to change the file permission. Here's a tutorial: https://www.siteground.com/tutorials/cpanel/file_permissions.htm.
2. You can access that via admin panel.

Hope it helps.

emanuelben616

Thanks for the help. I did that, but i still get that message to change permission and when I'm checking peoples orders in the back store and i click order details, it takes me to my store, and it says AbanteCart cart not running properly please contact your server provider for help. how do i fix that when i sick order details from the back store it goes to the my store?

yonghan

Hi,
You can disable system check via admin-settings-system-system check as described here: http://docs.abantecart.com/pages/settings/system.html
As for the redirecting to storefront from the order details page, here is the fix by abantecart: http://forum.abantecart.com/index.php/topic,4223.msg18401.html#msg18401

emanuelben616

thank you very much for that fix the order detail problem.
What is it should i post from php.info page?

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