Not able to add to shopping cart / view product

[shirleylye]

Hi, my website is previously working until lately again. I am not able to add items to cart, view the product in details. When i click on the product, it doesnt link me to product page. I am also not able to click from the drop down menu-> category and into sub -category. is it possible to help?

i did not change any settings from my side. it just suddenly stop working

[Basara]

Hello.

Please check Unexpected AbanteCart failure or error check list http://forum.abantecart.com/index.php/topic,3197.0.html

[shirleylye]

it only happens when i have multiple options settings for each product. for product without options selection, i am able to add to cart. i strongly believe is a bug cos i dont see any error in the logs

[Basara]

Hi.
Do you have any 3rd party extensions installed? Can you share your site URL?

[shirleylye]

yourstrulypets. com . sg

[Basara]

Hi. You have not configure SEO Urls correctly.
Turn them OFF or read how to make it work right http://docs.abantecart.com/pages/tips/enable_seo.html 

[shirleylye]

thanks. let me turn them off.

the SEO is generate once i click on it