Locked out of admin

[ukdenny]

I was unable to log into admin for some reason. So I resent a new password but this is not recogonised. I resent again and still not recognised. How can I fix this to log into admin section?

[Basara]

Hello.
Try to clear browser cache or check in another browser.

[ukdenny]

Yes, I already did all of that. My Hosting company fixed it for me and everything is now fine again

[Basara]

Yes, I already did all of that. My Hosting company fixed it for me and everything is now fine again

Thank you for reply. Do you know what cause this problem? How they fix it?

[ukdenny]

I don't know what caused the problem or what they did to fix it. They perhaps changed the PW in the database?