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Updating stock quantities

Started by tuhos, May 18, 2017, 10:02:17 PM

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tuhos

Hello!
I have this problem...
When someone buys the product with an option, the quantity of products does not decrease. I mean The same quantity available with the option selected after the order has been placed.
I tried combining by enabling and disabling the options, but nothing seems to work.
Products that do not have options, they are discounted to stock correctly.
Who can help me? Which may be?
An apology for my bad english.
Thanks!

Basara

Hello.

Enable track stock in the product and in the each option value

tuhos

Quote from: Basara on May 19, 2017, 02:20:53 AM
Hello.

Enable track stock in the product and in the each option value

You mean what you see in the pictures?
I already did but still not discounted :(
I have version 1.2

Basara

Quote from: tuhos on May 19, 2017, 02:34:40 AM
I have version 1.2

Hi. Which version of cart you have 1.2.0? The latest is 1.2.10
Also what is the type of option you add: global attribute selectbox?

tuhos

Quote from: Basara on May 19, 2017, 05:37:04 AM
Quote from: tuhos on May 19, 2017, 02:34:40 AM
I have version 1.2

Hi. Which version of cart you have 1.2.0? The latest is 1.2.10
Also what is the type of option you add: global attribute selectbox?

Hi! Thanks for help.
I have version 1.2.10
And yes, the option is global attribute selectbox, all the products with option have selectbox

Basara

Hi.

I did not see any stock track issues in my install. Are you sure that order is confirmed and track stock for option value is on?

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