Author Topic: Registration Button not working!!  (Read 2138 times)

Offline majortanta

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Registration Button not working!!
« on: February 24, 2018, 04:05:43 PM »
Please i need help. on my store front. When a customer click on register new account. It does not proceed to registration page. Im basically stuck at the same page.

Offline Basara

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Re: Registration Button not working!!
« Reply #1 on: February 26, 2018, 12:28:25 AM »
Hello.
Could you please share an url? Any errors in the AbanteCart error log?

Offline majortanta

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Re: Registration Button not working!!
« Reply #2 on: February 26, 2018, 12:42:30 AM »
I am unable to share a url
" Sorry, you are not allowed to post external links. "
tanta innovatives dot com / accounts

please use without space you would see the registration page

Offline majortanta

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Re: Registration Button not working!!
« Reply #3 on: February 26, 2018, 12:44:43 AM »
error log

2018-02-24 0:30:37 - database error: AbanteCart core v.1.2.12 SQL Error: MySQL server has gone away
Error No: 2006
SQL: UPDATE abg9_task_steps
SET status = '5'
WHERE step_id = 4 in <b>/home/tantain1/public_html/accounts/core/database/amysqli.php</b> on line <b>109</b>
2018-02-24 0:30:42 - warning: AbanteCart core v.1.2.12 unlink(/home/tantain1/public_html/accounts/admin/system/backup/manual_backup_20180224_002621.tar): No such file or directory in <b>/home/tantain1/public_html/accounts/core/helper/utils.php</b> on line <b>767</b>
2018-02-24 0:30:42 - database error: AbanteCart core v.1.2.12 SQL Error: MySQL server has gone away
Error No: 2006
SQL: UPDATE abg9_task_steps
SET status = '5'
WHERE step_id = 4 in <b>/home/tantain1/public_html/accounts/core/database/amysqli.php</b> on line <b>109</b>

Please help me out. Thanks

Offline Basara

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Re: Registration Button not working!!
« Reply #4 on: February 26, 2018, 12:53:50 AM »
Hello.

Please disable your Cloudflare modifiers (boosters, js and html minificators etc.)

Offline majortanta

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Re: Registration Button not working!!
« Reply #5 on: February 26, 2018, 06:00:39 AM »
Thank you very much for your help. I am very grateful. I have done all that you said. I have disable almost all the settings on my cloud flare. also i have clear cache both on cloud flare and in my brower. Do i remove the installation and reinstall again?

Offline Basara

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Re: Registration Button not working!!
« Reply #6 on: February 26, 2018, 06:08:47 AM »
Looks like something is still blocking it.
Disable all redirect (cloudfalre/ .htaccess), make sure you have valid store url and secure url in in admin > system > settings > Store
Take a note https://www.tantainnovatives.com/accounts/ and https://tantainnovatives.com/accounts are different domains

After that clear also AbanteCart cache

Offline majortanta

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Re: Registration Button not working!!
« Reply #7 on: February 26, 2018, 07:13:53 AM »
Thank you very much for your assistance and support.
I found out the .httaccess file on the AbanteCart root directort is saved as .httaccess.txt
so i removed the .txt and it worked.


Thank you once again.

 

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