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Author Topic: Fedex trouble anybody can help please?  (Read 9029 times)

Offline hunferthf

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Fedex trouble anybody can help please?
« on: March 19, 2019, 09:48:29 AM »
My Fedex extension is tested ok, buy when checkout for an order it shows below error.

Message: The length of the destination state or province exceeds the limit of 2 characters.

How can I solve this problem please? Thank you.

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Offline Basara

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Re: Fedex trouble anybody can help please?
« Reply #1 on: March 19, 2019, 10:04:10 AM »
What is the state name and state code in address?
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Offline Basara

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Re: Fedex trouble anybody can help please?
« Reply #2 on: March 19, 2019, 10:05:36 AM »
You can check State/Province code in your admin > system > localization > zones
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Offline llegrand

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Re: Fedex trouble anybody can help please?
« Reply #3 on: March 19, 2019, 10:43:45 AM »
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Offline hunferthf

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Re: Fedex trouble anybody can help please?
« Reply #4 on: March 19, 2019, 09:52:21 PM »
Thank you, Basara.

I understand the reason now, do you mean we need to modify all the codes to 2 characters?
It must take a lot of work, there are total  3,947 different zones. Is there an easy way to modify please?




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Offline hunferthf

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Re: Fedex trouble anybody can help please?
« Reply #5 on: March 20, 2019, 05:10:20 AM »
And in product page, we have turned off free shipping.
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