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No transactions under customer

Started by macat, June 18, 2013, 04:37:03 PM

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macat

When I am looking at a customers info in admin, when I click transactions for that customer, none are showing ... this is also the case with your demo.

Is this a bug?

abolabo

Quote from: macat on June 18, 2013, 04:37:03 PM
When I am looking at a customers info in admin, when I click transactions for that customer, none are showing ... this is also the case with your demo.

Is this a bug?

on your demo i select customer, then go to edit page, then click on transactions tab and see empty grid . Click on insert button - dialog opened.
where is bug?

abantecart

Transactions will show only if they happened. Transaction are for events related to customer's account balance, such as, refunds with account balance, points use, gift certificates, etc.

We do not have transactions in demo data, but you can create one if you want for test.

macat

QuoteTransactions will show only if they happened. Transaction are for events related to customer's account balance, such as, refunds with account balance, points use, gift certificates, etc.

We do not have transactions in demo data, but you can create one if you want for test.

So transactions doesn't show the customers order history, the transactions they have made?

abantecart

Transactions do not record regular orders. Transactions are only used for customer's account activity related to debit or credit.

I guess transactions can be used towards negative account balance if orders are not paid. This will need to be managed properly.
Ideally this is for extensions that deal with accessing and writing to account balance.

RajaSarma

I want to know that, if a customer pay by using Bank Transfer, or cheque, then the Transaction hisotory is made for the customer in the customer account?
Please tell dear AbanteCart.

abantecart

Customer Transactions are not linked to payment by default. If you need to have transaction record payment, you will need to alter code to do this. 

You can always create transaction manually.

If customer has positive balance, it can be used to place order.
In this case transaction will be created to credit account in the amount of order.

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