Author Topic: Invoice email template to customer corrupted  (Read 163 times)

Offline atmosman

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Invoice email template to customer corrupted
« on: April 10, 2021, 03:19:56 PM »
 I was looking to make a text change in my storefront_order_confirm template and when I selected "Visual" mode I made a small text change and saved the changes. After that the text in the HTML Body section became corrupted and the problems began. I found a clean copy from my test site and copies and pasted it into the HTML Body section but I keep getting these warnings  "Can't send emails. Please see log for details and check your mail settings." where I check AbanteCart log I see
"2021-04-10 18:10:32 - Error: DATA not accepted from server!" I am running version 1.2.16

Customers receive the emails when I update their orders but not the original invoice.

I've tried everything I know to do, can anybody please help.
« Last Edit: April 10, 2021, 03:26:07 PM by atmosman »

Offline timlight10

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Re: Invoice email template to customer corrupted
« Reply #1 on: April 11, 2021, 03:32:38 PM »
What happens if you delete the content of the template entirely and leave it very basic, does the e-mail send then?

Offline Basara

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Re: Invoice email template to customer corrupted
« Reply #2 on: April 12, 2021, 03:45:15 AM »
Hello.

The Visual editor is deprecated in the new AbanteCart version, do not use it for complex emails. To restore the original email code check the demo https://www.abantecart.com/shopping-cart-demo

 

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