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How-to questions / Re: Product tab color and background
« on: February 26, 2021, 03:21:12 PM »

If anyone knows how to change the background color in product page tabs (Description / Reviews / Related products / Downloads), I would appreciate if you would explain me how or at least point me to the right file and code that modifies those tabs. I haven't been able to figure it out.


How-to questions / Re: Pre-order and delay processing payment
« on: February 22, 2021, 03:27:11 PM »
I had the same question with a pre-order I made for natural fabric on my website.

The only solution I found was with my payment processor. I use stripe so this is what I did. I went to my stripe extension and under 'additional settings' I selected 'delayed' settlement type. In this setting payment is authorized but not captured. Then you have to go to stripe's dashboard and capture the payment manually from there.

The problem though is that stripe and probably other credit card processors will hold the authorization for just a few days and then reverse the hold.

In my case the pre-order was to be open for a couple weeks. This meant most captures would have been reversed or voided and I would have had to dig info from stripe reports to obtain cc info and then manually create a new invoice and pay. Big hassle.

I have seen other websites do this. Like allowing someone to place an order prior to an item being back 'in-stock.' I wish I knew how they do that. Maybe they have some special app...

General Support / Re: Bulk change of product description
« on: February 18, 2021, 03:47:35 PM »
Thanks Basara. Worked just fine.

General Support / Bulk change of product description
« on: February 17, 2021, 04:24:38 PM »

Is it possible to make a bulk change of product description across different products?

I found I misspelled a word across 40 products and the thought of correcting one at a time gives me the chills....

Thanks for the help,


General Support / Maybe a typo?
« on: February 17, 2021, 04:09:38 PM »

I have been working on changing the looks of my theme and came across this code in style.css file under theme (both custom and default):

the word "review" is spelt "reveiw" - see pic.

Is this supposed to be so? Or was that a typo that needs corrected in future upgrades?

All is well,


How-to questions / Re: Product tab color and background
« on: February 17, 2021, 03:56:59 PM »
Hi Basara,

I looked for that code in my style.css for my theme and couldn't find it. Should I add this as a new line in the style.css of my theme file? Or does it go elsewhere?

How-to questions / Product tab color and background
« on: January 31, 2021, 09:52:22 PM »
Hi everyone,

On my site, the product tabs are not easily recognized. They kind of get lost in the background, especially my "downloads" tab.

How can I change the tab background and / or text color to make product tabs more identifiable?

Fresh Installation / I think I found another bug? Email Templates
« on: September 01, 2020, 08:09:00 PM »

First, sorry if I'm posting these in the wrong place. Couldn't figure out where to post possible bugs.

I was updating the email templates and I noticed a very strange behavior. Maybe is just my installation?

Again, this is on a completely fresh install. All my data has been imported to it.

When I open an email template for editing the page loads up with the html body in html/text mode. The code looks just fine. See pic "email template 1"

When change html body mode to "visual" it tries to load an image which it can't load and shows a broken image logo. See pic "email template visual." This somehow brakes the html code of the message.

When I switch the html body back to html/text mode, the code is all changed and messed up. See pic "email template 2" This means the email formatting no longer works as designed and the client gets an "ugly" email.

They way I had to work around this was by making all my changes in html/text mode without ever switching to visual mode.

I don't do anything other than switch from html/text to visual and then back to html/text mode.

Fresh Installation / Re: I think I found a bug - fast checkout
« on: September 01, 2020, 07:52:58 PM »

I don't know about cdn's or "website fasteners".  I have contacted my hosting company to find out.

The first time it happened was when I turned "guest checkout" OFF while testing. Once the server recovered and I gained access to my store, I turned "guest checkout" ON. I tested and everything worked just fine.

Then I turned "guest checkout" OFF again and tested. Same problem. My entire website froze and would no longer load any pages except for my welcome page. Any programs like blogs, store, etc located in subdirectories were no longer accessible.

Waited a few hours, my site started working again. Turned "guest checkout" ON. Tested. All is fine.

I haven't done any more testing after this.

Fresh Installation / I think I found a bug - fast checkout
« on: August 29, 2020, 01:58:04 AM »

As you may know, I have been tinkering with a fresh installation of AbanteCart 1.2.16.

After wrestling with Murphy for a few days... I finally got everything to work... even fast checkout...


Fast checkout works fine only when "Guest checkout" is ON. Once I turn "guest checkout" OFF and I run a test purchase, AbanteCart freezes when  clicking on the "checkout" button on the "shopping cart" page. It goes to the fast checkout page but nada, only the icon showing page is loading.

Worse, when this happens, it completely freezes my entire website. I can't access anything. No admin access, no blog software access... nothing related to my website that is in a sub directory.

Eventually the server stops whatever happens with AbanteCart and my websites become available again.

First time it happened I freaked out! Fortunately I decided to go ahead and do something else for a few hours. Upon return all was working again. Then I continued updating and migrating my store to the fresh installation, testing, smiling... all is working fine... UNTIL I decided to test "guest checkout" ... Now my websites are all down again.

One AbanteCart cart tab of my admin panel I left opened showed a gateway timeout error. see image

Fresh Installation / Re: Migration into a fresh installation
« on: August 25, 2020, 04:48:40 PM »
I see. Thanks.

Where are the changes made under "Layout & Blocks Manager" stored?

Also, now that AbanteCart has "Email Templates" that can be modified, where are these changes stored?

New Features Discussion / Status of download activation options
« on: August 24, 2020, 03:41:18 PM »
Hi everyone,

This is a follow up on this topic.,7309.0.html

I noticed this feature is not available in the latest AbanteCart version. Has a decision been made to drop it?

Seems to me that having multiple options for download availability is important. Otherwise whenever someone changes the status of the order, the download files become unavailable to the client.


I sell both digital and physical products. If a client orders both, then when I update the status of the order to "shipped" then the client no longer has access to the download file.

Fresh Installation / Re: Migration into a fresh installation
« on: August 24, 2020, 02:04:04 PM »
Thanks Basara.

What confuses me is the backup of the core files.

I thought core files are not modified by AbanteCart during normal customization done through the admin panel because core files can get overwritten by software upgrades. Is this understanding incorrect?

My intention is to have a completely fresh install of AbanteCart and then move necessary files to it to re-establish my store.

If I upload to the fresh installation all the core files that I backed up from my existing store, wouldn't that overwrite some of the updates made in the new version?

Fresh Installation / Migration into a fresh installation
« on: August 21, 2020, 07:06:38 PM »

I had some issues with upgrades so I would like to start with a fresh installation of AbanteCart in a new subfolder, migrate my store there, and then clone this new installation back to my original store's subfolder. (No hosting change)

Besides backing up the database and the content using -system/data/backup-restore and then uploading it to my fresh installation, is there anything else to be done?

Is there really a need to backup core files and copy those to my new installation? Or should I completely avoid this?


Upgrade / Re: Products don't display with 1.2.16 and default template
« on: August 06, 2020, 06:59:03 PM »
Thanks, will check.

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