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Messages - pturn

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1
Support / Re: Order Email Confirmation Date Format
« on: October 27, 2017, 09:11:17 AM »
Thank you!  I was able to navigate to it and make the change.

Your help is very appreciated!

2
Support / Order Email Confirmation Date Format
« on: October 27, 2017, 07:55:07 AM »
How do I change the date format on customer email notification following an order?  Currently, it shows like this:

Thank you for your interest in "storefront" products. Your order has been received and will be processed after payment is confirmed.

Order Details

Order ID: 47
Date Ordered: 24/10/2017
Payment Method: Credit Card / Debit Card (Authorize.Net)
Shipping Method: Standard Shipping

We would like to it show like this (US date format) "Date Ordered: 10/24/2017"

Any help appreciated.  Thank you!

3
Support / Re: Order Status
« on: October 16, 2017, 07:05:38 AM »
Thank you.  I changed the setting in Payments to "Processing" and hopefully that'll do the trick!

4
Support / Order Status
« on: October 15, 2017, 09:39:15 PM »
Why does the auto-generated email that goes to customer after order is placed say the order is "canceled"?  In admin, the order status shows canceled as well, but charge was successful.  Help appreciated, thank you.

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