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Currency converter not working in some situations

Started by Ollie, May 08, 2015, 06:24:04 PM

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Ollie

I tested my currency converter and it works well in ALL currencies when I'm in the English section of the website.

If I switch to German or Greek, the currency converter won't work when I select the Russian Ruble or the Mexican Peso. It does work for all other currencies.

I also tested other languages and have found no related problem so far.

Here are some URLs for testing purposes:

English: https://assistech.com/store/

German w/ Ruble selection: https://de.assistech.com/store/?currency=RUB

Greek w/ Mexican Peso: https://el.assistech.com/store/?currency=MXN

Any help that might lead to a solution is greatly appreciated.
Assistive technologies for people with special needs:
https://assistech.com/store/

llegrand

Hi Ollie,

I expect you have,  but just in case -  since these are "multi-stores"  did you check each of the stores currencies setups to be sure that the non-working ones haven't had their parameters changed somehow.

when playing around you are correct the others work,  and if you are on the main site,  all those currencies work - so it seem to me to point to a missing parameter in the settings of those shops.

Lee

Ollie

#2
Quote from: llegrand on May 08, 2015, 06:54:21 PM
Hi Ollie,

I expect you have,  but just in case -  since these are "multi-stores"  did you check each of the stores currencies setups to be sure that the non-working ones haven't had their parameters changed somehow.

Hi Lee. Actually, I only have one store from which translation is executed by a third party company. They host the translation portion of the website. To the best of my knowledge, there's only one place where currency is set in Admin. I already checked the settings and I don't see anything wrong with them. In fact, all the currencies work perfectly when English is the language of choice. The problem is with Greek and German only.
Assistive technologies for people with special needs:
https://assistech.com/store/

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