New order notifications not sending

[azsteved1]

I'm not receiving new order notifications emails. I have the notifications setting correct and smtp email is setup correctly. I'm getting every other email just no emails for new orders.

[Basara]

Hello.

Did you enable Alert Mail setting in the Mail section?

[azsteved1]

Yes I have enabled Alert Mail in settings and notifications in profile, there was finally an error.

2018-02-23 3:47:32 - Error: RCPT TO not accepted from server!
2018-02-23 3:47:32 - Error: DATA not accepted from server!
2018-02-23 3:47:32 - Error: DATA not accepted from server!
2018-02-23 3:47:32 - Error: QUIT not accepted from server!

that was at the time of the order,
also all other email works.
Thank you.

[Basara]

Hello.

Errors are very clear "not accepted from server". Contact your hosting for help

[azsteved1]

Yes I will contact my hosting but why only the order notifications and all the other emails work? Thank you for your help.

[azsteved1]

I just want to add because I had another order is the customer is getting the order notification email, its on the admin side that is not getting it.

[azsteved1]

Tested a different email address and order notification for admin are being received. Thank you for your help. 

[Basara]

Tested a different email address and order notification for admin are being received. Thank you for your help. 

Thank you for reply