I keep geting an error message saying cannot send emails

[jimbo17]

I have lookED at the setting until I am blue and still cannot figure out what the problem is.
I am using the following settings,

Mail Protocol: SMTP
STMPHOST: SSL://smtp.nostalgicracingdecals.com

SMTP username jim@nostalgicracingdecals.com
SMTP password
SMTP port 465
SMTP timeout 5
Alert mail On

Thanks for any help you can offer. Jim

[Basara]

So I see you have port 465 it is default port for gmail, are you sure nostalgicracingdecals.com provide you the this port?

[jimbo17]

Could you explain this error message?

2018-07-27 7:46:53 - App Warning: AbanteCart core v.1.2.12 ADispatch: blocks/banner_block construct FAILED. Missing or incorrect controller route path. Possibly, layout block is enabled for disabled or missing extension! Execution stack: - /home/jimhill/public_html/decals/core/engine/dispatcher.php(76): genExecTrace('full')
- /home/jimhill/public_html/decals/core/engine/dispatcher.php(288): ADispatcher->__construct('blocks/banner_b...', Array)
- /home/jimhill/public_html/decals/core/engine/dispatcher.php(289): ADispatcher->dispatch(Object(ControllerCommonPage))
- /home/jimhill/public_html/decals/core/engine/page.php(98): ADispatcher->dispatch()
- /home/jimhill/public_html/decals/core/engine/router.php(155): APage->build('common/page')
- /home/jimhill/public_html/decals/core/engine/router.php(75): ARouter->_route()
- /home/jimhill/public_html/decals/index.php(92): ARouter->processRoute('index/home') in /home/jimhill/public_html/decals/core/engine/dispatcher.php on line 77

Thanks Jim

[Basara]

This is not an error, warning about missing block (in your case Banner) in the layout.

[jimbo17]

Thanks for letting me know what the error message was for.

I am still trying to figure out if port 465 is the correct port for outgoing mail since I have an SSL Certificate on my site.

Jim

[llegrand]

This is infomation that is specific to your provider - you can check within your cPanel for details for your specific account.
Go to cPanel, in the email section click on email accounts. on the right side one of the choices is
"connect devices"   click on that and locate "set Up Mail client"  Locate the Mail Client Manual Settingsbelow the automatic scripts section.
This will give you all the port info that is specific to your provider.

[Basara]

Thank you, llegrand

[jimbo17]

Llegrand:

I thank you for that information but I have already done that.

I am using those settings now to set up the outgoing port to 465

Thanks Jim

[Align]

Can anyone point me in the right direction please. I get the following warning when using the Enquiry mail feature :

2018-10-02 17:04:13 - App Warning: AbanteCart core v.1.2.10 ADispatch: construct FAILED. Missing or incorrect controller route path. Possibly, layout block is enabled for disabled or missing extension! Execution stack: - /home/alignjpa/public_html/core/engine/dispatcher.php(76): genExecTrace('full')
   - /home/alignjpa/public_html/core/engine/dispatcher.php(289): ADispatcher->__construct('', Array)
   - /home/alignjpa/public_html/core/engine/dispatcher.php(290): ADispatcher->dispatch(Object(ControllerCommonPage))
   - /home/alignjpa/public_html/core/engine/page.php(98): ADispatcher->dispatch()
   - /home/alignjpa/public_html/core/engine/router.php(155): APage->build('content/contact')
   - /home/alignjpa/public_html/core/engine/router.php(75): ARouter->_route()
   - /home/alignjpa/public_html/index.php(97): ARouter->processRoute('content/contact') in /home/alignjpa/public_html/core/engine/dispatcher.php on line 77

[Basara]

Possibly, layout block is enabled for disabled or missing extension!

Warning is critical notification about some problem with blocks in Common Layout page. Go to Design > Layouts select Common page layout and make sure all added block are valid. I mean if you uninstall some extension maybe its block still there.

It is also recommended to upgrade to latest AbanteCart version. I remember some improvements in that area