Error connecting to marketplace

[ohmsafe]

I'm getting this error when trying to connect to marketplace through administration panel, always gives me same error.

[abantecart]

Try to disconnect and connect again. Let us know what happens.

[ohmsafe]

I did and same error, I can login using same credentials directly into the marketplace website but not through button in administração panel

[abantecart]

What version of AbanteCart do you use? Did you do any mods?

[ohmsafe]

Version V1.2.16 and using Theme Mercato with JivoChat Live Chat and Square payment extension installed

[Basara]

Hello.
You can update your extensions by downloading them directly from your Marketplace account.
Then install downloaded extensions https://abantecart.atlassian.net/wiki/spaces/AD/pages/5668987/Install+via+package+upload

[abantecart]

ohmsafe, is there a new issue or you still have the original issue?

[ohmsafe]

Still the original issue, I know I can download extensions and install them manually but the case is that there's an issue and needs sorting as when i want to upgrade an extension i could easily connect to marketplace and just upgrade.

[abantecart]

I assume you did not change any code yourself.
Any way we can get access to your AbatneCart admin and code (hosting) to investigate? If yes, please PM access to me.

[ohmsafe]

No code was changed as I'm just trying to know better the software and add products.
What do you need to access??