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Fast Checkout

Started by hani, February 11, 2021, 10:26:59 AM

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hani

Hello

I recently activated the fast checkout extension and got a sale but the the customer was charged with the subtotal of the order.
I use 2checkout as our payment processor and the customer was supposed to be charged $64 + $19 for shipping, total $83 instead he was charged only for $64


Basara

Hello.
What is your Shipping method and do you have any 3rd party extensions installed related to checkout process (supplier, fraud screen...etc)?

hani

Hello

I use default_weight for the shipping method no 3rd party and for payment 2checkout.com

In the default_weight i have split in 3 categories, there is Economy shipping, ECO post Shipping and EMS shipping and when the customer adds to cart he has the choice to choose which method and cost if with the weight range and this has been working fine.
What i noticed that Fast checkout is working correctly but the was one case that this happened

Thanks in advance for checking
 

hani

I just checked it and what i see is that in some cases the cost off shipping is not included in the Fast checkout payment

hani

Hi

See attached image when fast checkout tested

Basara

#5
Is that happen with specific products in the cart?
Can you please share the links to these products?

Please also explain the "In the default_weight i have split in 3 categories" - default weight shipping does not have "categories". You can only set the per location rates. Screenshot of your default weight settings and products in the cart will help

hani

Hi

From what i can see is that fast checkout does not include the shipping cost specifically when there are more than one shipping option.

I have attached screenshots of the Weight-Based-Shipping extension but to see it more clear go to my website >> add small items to cart >> if the total weight is less than 2kg you can choose different shipping costs.

my website is https://www.bethlehemcasting.com
i stopped the fast checkout extension.


Basara


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