Ajax error

[popustda]

Hi,
Can anyone tell me why i receive this message "ajax error" when you press to add a product . when you press on a basket.

i noticed this happens only when i open my website with "www"

if i open just topducan.eu everything is fine but if i open www.topducan.eu then i have this ajax error

in system settings in admin i set my website without "www" so maybe this is a prolem but if i set "www". in system settings then i get this error when i open a website without "www"

any clues

[gordontaylor]

Do you have a security certificate installed?

[abantecart]

Is this version 1.1.8?

[popustda]

i manually upgraded from 1.1.7 to 1.1.8 but i am having problems with upgrading sql because if some error which i have when importing in phpmyadmin.
Can this be because of this?

This error pops out only when you try to add a product without opening it (when you open a product and add it from inside then there is no this error)

thanks

[abantecart]

Anything is possible. If you upgrade partly, we can not be sure. Inspect source of the error with Firebug.

[popustda]

yes i have SSL installed which i received for free with my siteground.com hosting. can this be a problem?

[popustda]

firebug needs to be installed on firefox,right?

[popustda]

what now? lol
I never used firebug. where should i look?

[popustda]

i deaactivated SSL and no more ajax error. i think problem was because i activated SSL on my domain without www infront

[gordontaylor]

What type of security Certification do you have? What brand and what type?

[llegrand]

Gordon,  might want to check if that is a shared SSL -  he said something about free SSL with his site.

Lee

[popustda]

i received a free SSL with a 1year hosting plan which i paid around $100 for 1year. siteground.com hosting company.
is this kind of SSL a problem?

[gordontaylor]

That is exactly your issue. It's a shared SSL cert, and doesn't cover both straight URL and WWW

You'll need to buy something like GeoTrusts Rapid SSL. It covers both the alias and non-alias sides and it's also mobile compatible. You can get it for around 10 bucks most places.

[popustda]

you mean around $10 per month?

[llegrand]

I looked at SiteGround's offerings -  you need to ask your host these questions first:
1.  Do you have a dedicated IP?
2.  Do you have a private SSL  or a shared SSL? 
3.  If private,  what domain address or addresses does the SSL cover?  www AND non-www or not.

Once you know the setup you have,  it will help determine if it needs something else,  or it is just a configuration issue.


Lee