payment options not working properly

[kees]

the payment options are not working properly in my shop

i use 3 payment options: paypal standart, bank transfer, cod

no order maximum / minimum

sort order applied 1,2,3

payments only possible in "Netherlands"

product side: do i have to use "Misc Location:"  i think that is only for your warehouse ?

product options enabled:

do i have to use "sort order"  and where do you use that for anyhow

Requires Shipping: on

Ship Product Individually: on

i fill in the shipping costs manually
or use fixed shipping price

i don't know what i am doing wrong

please some good advice would be nice

[gordontaylor]

Simple fix to this one!

Log into your Admin Panel...

System>Localizations>Locations

Enable or add any locations you need there!

You can also define Languages, etc there as well.

Also go to extensions>payments and click on the edit tag for your various payments. On the edit page, there is also a location drop down...you can choose just one or All.

[kees]

hi gordon,

location was not selected, so i selected "Netherlands"

languages, i just use the english version


extensions>payments > edit tag

use 3 payment options: paypal standart, bank transfer, cod

all three are set to location " Netherlands"

it does not change anything in the checkout area

still no shipping costs visable

maybe i forgot to select something in the product data

i cleared the cache ot the product data in "cache management"

shipping data:

per item shipping: 

cost  = 4

location " Netherlands"

auto selected : not selected, because there are more shipping options

accept these payments : paypal and bank

sort order = 2

---------------

Pickup From Store: 

cost  = na

location " Netherlands"

auto selected : not selected, because there are more shipping options

accept these payments : cod

---------------

the only thing i am missing is cod in shipping extensions

any advice ?

[kees]

maybe it has tot do with taxes ?

in the checkout area:  Estimate Shipping & Taxes   ?

for i do not use taxes, while i have permission from the government to sell without taxes
due to my products are all secondhand

[abolabo]

is your location "Netherland" contains it's zones?

[kees]

yes it is "Netherlands"

and it has 12 zones [ provinces]

[abolabo]

Shipping estimate relates to customer address.
Try to login as customer that have Netherland as country in his address. if estimate works, you have wrong country and zone for your store in settings. it's a "default" address for non-logged customers.

[kees]

hi abolabo,

i made a new test-customer

and checked througly if the country and the zone is there

estimate does not work yet

[kees]

hi abolabo,

when i checkout as a customer

i also get this error message

Error: No Shipping options are available. Please contact us for assistance!

[kees]

hi abolabo,

i checked the product data


Requires Shipping:   on

Ship Product Individually: off

Free Shipping: off

hope this will help to solve the problem

[abolabo]

mm.. can you check this issue on our demo?

[abantecart]

Can you PM access to your admin? I will try to check the issue for you

[kees]

what is PM ?

[kees]

we could share screens through skype

if you have a skype account

[gordontaylor]

@Kees, PM means private message via the forum.