Customer Order Update Email not populating with details.

[ixl]

Hi,

I am using Novator, AbanteCart Version 1.4.2

Could someone advise what might be wrong with the email that end customer gets with regards to order updates?

In the Order, you can set a status, add a comment and set to notify the customer.  But the email the customer gets is just black, the template isnt populating and its not posting the comment or order data.

Could anyone help please?

[ixl]

Here are the screens in question...

[ixl]

Hi, Anyone able to help at all please?  Thanks.

[Basara]

Hello, 
It looks like there might be a typo or an unclosed tag in your email templates. This can cause the default values to appear instead. Please review the demo to get default email template code https://www.abantecart.com/shopping-cart-demo