AbanteCart Version 1.4.2 - Novator - Emails From Send Mail... ?

[ixl]

Hi,

I am using Novator, AbanteCart Version 1.4.2

Could someone advise what might be wrong with regards to sending from the admin pane, an email, using the "Send Mail" feature.

The emails are sent fine to end customers for orders and order updates but the manual email "Send Mail" feature reports of an error when sending...

(Connection error occurred. HTTP-status:403)

I cannot quite fathom what could be wrong if the other emails are working fine?

Could anyone help please?

[Basara]

Hello.
Try disabling ModSecurity and check AbanteCart + webserver logs for the blocked request

[ixl]

Hello.
Try disabling ModSecurity and check AbanteCart + webserver logs for the blocked request

Thanks I will and report back.

This was working previously but I have a suspicion that the recent updates may have affected it. Its the only thing thats changed.

Ill let you know.

Thanks for the heads up.

[ixl]

Hello.
Try disabling ModSecurity and check AbanteCart + webserver logs for the blocked request

I think I may need some more help on this if possible please.

Firstly, "log errors" is enabled (and always has been) but in "System > Logs" there are no errors reported.

Secondly, I cannot find an area or section for "ModSecurity" ?

Seems odd that the order emails work and manual order update emails, but not the manual email to customers.

[Basara]

Hello.
What is your Mail Protocol in setting? https://abantecart.atlassian.net/wiki/spaces/AD/pages/7372837/Mail+Settings