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Receiving Spam Emails

Started by icrashin2000, December 04, 2018, 07:51:34 AM

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icrashin2000

Hi All,

I seem to be receiving a lot of spam emails marked "Enquiry" in my messages inbox which when opened, relate to lots of things like "New Casino" or "You can't miss this offer". I'm using the Mail setting in Abantecart and I'm not sure how to set this up so that anything like that gets blocked. Does anyone have any advice please?

Many thanks.

Basara


CharlotteDup

Quote from: icrashin2000 on December 04, 2018, 07:51:34 AMHi All,

I seem to be receiving a lot of spam emails marked "Enquiry" in my messages inbox which when opened, relate to lots of things like "New Casino" or "You can't miss this offer". I'm using the Mail setting in Abantecart and I'm not sure how to set this up so that anything like that gets blocked. Does anyone have any advice please?

Many thanks.

The messages you're receiving likely originate from your AbanteCart store's contact form. If these emails are being automatically generated by bots, enabling Google reCAPTCHA can reduce spam. The procedure is described in the official AbanteCart documentation: https://abantecart.atlassian.net/wiki/spaces/AD/pages/6258768/Google+reCAPTCHA.

Before adjusting any settings, it's best to pinpoint the exact source of these messages. The solution will vary depending on the situation.

Can you tell me if the emails with the subject line "Information Request" are coming through the store's contact form, or if they're arriving directly at your email address without going through the form? Depending on the answer, you'll need to either strengthen the form's security or configure your email's spam filtering.

Understandably.

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